Welcome to the Command Ecosystem! Once you have a Dri-Eaz i-Series dehumidifier equipped with a Command Hub, you're ready to download and use the basic Dri-Eaz Command Center app, available in the Apple Store and Google Play Store.
NOTE: The basic Dri-Eaz Command Center app works onsite using Bluetooth. If you want full job management and remote monitoring/control, use the Dri-Eaz Command Center Pro Dashboard and App .
QUICK LINKS
SETUP
Jobs. Use this top-level category for specific jobs. Name the job in a way that makes it easy to identify the project.
Rooms. This category can be specific areas of the project, such as "Living Room," "Bedroom," "Classroom," "Crawlspace," etc. Choose room names that will be clear to everyone accessing the job via Command Ecosystem.
Devices. This is the list of equipment available and assigned to each room on the job.
How to connect Command Center mobile app to Bluetooth
After selecting the unit from the list, click on the Bluetooth symbol. When connected, the Bluetooth Symbol appears in the upper right corner of the Command Hub screen on your dehumidifier and the Command Center app shows a green box around the Bluetooth symbol by the dehumidifier.
NOTE: The basic Dri-Eaz Command Center app works onsite using
Bluetooth. If you want full job management and remote
monitoring/control, use the Dri-Eaz Command Center Pro Dashboard and App.
Update Your Dri-Eaz Dehumidifier's Command Hub Firmware:
(MICA users must update the dehu firmware before attempting to connect dehus with the MICA app.)
1. Install the Command Center app on your mobile device.
2. In the Command Center app, Add Job, Add Room, Add Device, then select a dehumidifier.
3. Click on the Bluetooth symbol to connect to the dehu. When connected, the Bluetooth Symbol appears in the upper right corner of the Command Hub screen on your dehumidifier and the Command Center app shows a green box around the Bluetooth symbol by the dehumidifier.
4. Once connected to the dehu via Bluetooth, click or swipe to Settings screen in the app, scroll down to Maintenance and click on Firmware Update. Firmware updates can only be made via Bluetooth connection.
5. When you've initiated the firmware update, both the Command Center app and the Command Hub will display an update progress bar, and both will indicate when the update has been successfully completed.
FAQs
The Command Center app doesn't show any job hours.
Job hours will begin to display after the unit has been operating for one hour. Job hours are shown in whole number values, and units operating less than one hour will report "0" (zero hours).
I don't see the Job Hours reset button.
Job Hours can only be reset via Bluetooth or directly on the Command Hub control panel. Connect via Bluetooth to reset job hours and update firmware.
I don't see the Update Firmware function.
Firmware updates are only available via a Bluetooth connection. See above for firmware update instructions.
Can I get real-time data in the app?
The Inlet, outlet and GPP figures displayed on the Control screen are real-time data. The app’s Monitor graph shows drying progress for monitoring trends, which may not always show the latest readings.
(Android:) Why do I have to allow location tracking to connect my mobile device to the Command Hub and/or Command Port?
The Android system requires your permission to allow your device to connect with Bluetooth devices. The Command Center app does not use this information track your location.
How does the drying progress chart work?
The drying progress chart on the app's Monitor screen shows a snapshot of trends over the course of the entire job (or since the last job hours reset), displaying up to 30 data points per job (e.g., over a 60-hour job, drying data is plotted for every 2 hours). For current job conditions and performance data, always reference the Inlet, Outlet and GPP data displayed above the chart.
Can more than one user connect to a device?
As with any Bluetooth device, only one user can connect and see readings via BLE at a time. WiFi allows for multiple simultaneous users.